Certified ID9
Training Associate

Unlock the practical secrets of successful training support from start to finish

Develop training support capabilities so that behind-the-scenes activities are seamless and sessions and courses appear to ‘just happen’!

Program Duration

  • 1.5 month program
  • 3 x 90 minute hour live sessions in our virtual classroom
  • Personalized coaching sessions
  • Workplace project
  • Study time investment of 2 hours per week for self-study and completing program activities. Depending on workplace project choice, you may need more time.


By the end of this program you should be able to define the critical role of the training associate and use the activities, actions, tools and tactics to quickly and effectively support learning program communications and implementation from start to finish.

Program Overview

Part 1: Pre-course work (self study)

Part 2: Course work

  1. ID9 foundations, key role of the training associate and getting ready
  2. Pre-training preparation, communications and support
  3. During training communications, support and post-training follow up

Part 3: Implementation


  • Gain the skills and tactics to effectively support all aspects of learning program implementation from start to finish
  • Adopt a highly proactive and efficient approach that strengthens communications and builds working relationships with trainers, service providers, participants, managers and other customers
  • Boost credibility and enhance your reputation as a reliable and effective learning support partner

Immediate Results

With support from a highly experienced certified ID9 coach, practice applying the ID9 associate activities, actions, tools and tactics to your own real-life project.

I have worked with Catherine on several occasions, and she has always provided an unparalleled level of service and creativity. Catherine has also mentored me in my role as a Training Manager at Pfizer, and without her guidance and direction, I would not have become as successful as I did. I wholeheartedly recommend Catherine on both a personal level and as a service provider.

Richard Booth
Capability Training Manager
CSL Behring,

Upcoming program start dates for 2022

February 8

June 23

October 18

$US per person


Minimum Booking is for a group of 4 participants (no single bookings being taken)